The Future is Digital
If you’ve invested in Office 365, you have the capability to execute your own digital transformation. Enabling and sustaining that capability, however, can be challenging for even the largest organizations.
Digital Transformation Is Not a Project — It’s a Fully Integrated Process
In our over 15 years of consulting with companies in this space, we’ve learned what it takes to enable and sustain digital transformation. An organization cannot simply deploy software and expect magic to happen.
It’s accelerating broader business activities, processes, competencies, and models to fully leverage digital technologies.
It’s challenging business leaders to harness technology to shape their specific destiny.
It’s a living process that shifts throughout the journey.
A Proven Transformation Process Methodology
Our Office 365 Center of Excellence (CoE) managed services solution leverages the digital tools at your fingertips to help you achieve your business goals. We begin with your digital strategy, its governance and architecture, and then tactically deliver the appropriate training, administration, and support, repeating the process as business needs evolve and/or new technologies emerge. Each pillar has clear interdependencies, and, at the center, our unique approach to communication and collaboration bring it all together.
Benefits of Office 365 Center of Excellence Managed Services
Access to Deep Platform Knowledge
You have access to experts with deep experience in and who stay on top of Office 365 capabilities – including Microsoft Teams, Project Online, Planner, SharePoint Online, OneDrive, Exchange, Power BI, Flow, Yammer, and PowerApps.
A Cost-Effective Solution
Your access to our extensive bench of experts will be at a fraction of the cost of staffing on the same level. We also offer different fixed-priced plans with service-level agreements that establish performance and quality metrics, so you know your requirements are being met.
Increased User Adoption
The difficulty with digital transformation is that it is 100% based on people and their willingness to change. It’s why 90% of our activities are targeted at the end user – where awareness leads to engagement, which drives adoption, and results in increased efficiency.
Exceptional Service Delivery
You’ll experience a client-first mentality and our commitment to exceptional service delivery using only US-based resources, as proven by our 100% service retention rate.
From Our Customers
“As an IT Director at a start-up company, I need partners who are flexible, responsive, and knowledgeable. Having worked with Timlin previously, I knew they would be exactly what we need to serve as an extension of our IT department. They worked directly with our users to get SharePoint and Office 365 up and running in a way that the users buy into and that allows them to garner the most value.
Now we are using ongoing managed services which allows us to continue our relationship past the initial implementation and not worry about support or abandonment of the platform going forward. Timlin’s team proactively proposes new ideas and best practices that can be seamlessly implemented but feel customized to our particular needs. They tackle each challenge and opportunity as it arises and are always ready to support the rapid growth and continuous changes of our new company.”
IT Director, Casebia Therapeutics