If you are running SharePoint Online or On-Premise, Timlin’s team of experts can provide the support you need to increase collaboration, operational efficiency, and the return on your SharePoint investment.
We literally do “anything SharePoint”, including administering your environment, supporting your on-premise farm, addressing issues, handling end-user support, ensuring continuous improvement, and increasing user adoption and collaboration.
SharePoint Support through our Center of Excellence
Our SharePoint Center of Excellence Managed Services support, administration, training, governance, architecture, and strategy service are all designed to ensure your users and IT staff have top-quality support whenever they interact with SharePoint applications. Providing a high degree of expert-level support for all of SharePoint’s features and capabilities is extremely challenging for even the largest enterprises. Proper SharePoint support services require subject matter experts in the following roles: Administrators, Power Users, Trainers, Developers, and Architects. To staff for this expertise on a 24/7 basis is simply not cost effective.
Benefits of SharePoint Center of Excellence Managed Services
Access to Deep Expertise
Access to SharePoint experts at a fraction of the cost of hiring full-time personnel.
Fixed monthly costs result in more cost-effective budget management.
High Quality Support
Receive the highest quality support for all of your SharePoint needs, including system-level support, developer tasks, and system administration-level support.
We maintain a commitment to exceptional service delivery using only US-based resources, as proven by our 100% service retention rate.
SharePoint Health Check
Whether you are on-premise on in the cloud, our team completes a technical assessment of your SharePoint environment to identify any immediate administration requirements or goals. If you are on-premise, our health check will review your farm infrastructure, including the SharePoint database. The Timlin health check will provide a detailed list of recommendations for your environment.
Proactive Monitoring and Issue Resolution
Our service ensures that your sites are monitored, as we take proactive steps to greatly reduce critical issues from occurring. We also provide issue support for all concerns, whether low priority or critical, from end user application tier issues to custom code debugging.
To maximize the value and user acceptance of your SharePoint implementation, our team of developers and architects can customize your SharePoint platform. We have deep expertise in developing solutions using the SharePoint framework (SPFx).
Our team of experts can assume complete responsibility for SharePoint Site Administration if your company does not currently have personnel to fill this role.
From Our Customers
“Timlin consultants are experts at everything SharePoint, literally, and their technical approach is very thorough. And being able to leverage Timlin’s deep bench of experts 24×7 is far more cost effective than staffing to the same level internally.
However, the most appealing aspect of working with Timlin was their philosophy. They have an ‘old school’ approach – a gentlemen’s agreement if you will – that lets you know they’re going to take care of you, and then they actually do. We haven’t run across that often. It’s truly refreshing, and we enjoy working with them.
Bottom line, though, is that Timlin’s managed services enable us to get things done at a speed that is critical in the pharmaceutical space.”
IT Director, Fast-Growing Pharmaceutical Company